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Command Post 3000
SDS Company SDS Accounting SDS Commander SDS Dispatch SDS Employee Management SDS Flat Rate SDS Inventory SDS Lead Tracking SDS Reports SDS Drill Down

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"Because Command Post 3000 tracks each individual department's performance, I'm empowered to set the optimal markups to maximize company profitability across the board. I can take action on weakly-performing departments and quickly focus corrective measures where they're needed, because I know precisely where to take aim."

SDS Command Post 3000 Commander Status
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The Flash Screen keeps the controller abreast of his cash flow in a split second. With the Flash Screen keeping you informed of all the service calls being done, you can see if the corresponding invoices are being generated and mailed out in a timely fashion. Why? Because this system can allow you to do your invoices on the day the service is completed, prior to the mechanic returning to the office! The mechanic communicates the Flat Rate or Time & Material job number(s) to the office, and the system takes it from there.
SDS Dispatch Screen 1
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The controller has a complete accounting package to allow him or her to give the owner the necessary reports to maintain a smoothly functioning, highly profitable company that is competitive. This system allows the controller to control the Flat Rate books at a touch of a button, permitting him to recalculate prices and markups within seconds for both Flat Rate and Time & Material books. It allows the controller to keep the managers informed of their profitability. He controls company inventory by setting appropriately tailored reorder quantities for targeted items to avoid chronic overstock and understock conditions.
SDS Command Post 3000: Customer Screen
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The Command Post 3000 customer window provides complete command and control of your customer information and progress reporting at the touch of a key. It lists the nearest mechanics by mileage and time of nearest approach to the customer you're currently viewing. Most of the details of the site's service history information are right in front of you to consult while you're speaking with your customer. You're no more than one click away from seeing his service contract history, installed equipment information, and accounts receivable information. The dispatcher knows the aged receivables status prior to sending mechanics to the site. The system controls lead tracking on all your customers.
SDS Command Post 3000: Customer Screen
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Command Post 3000 provides the dispatcher with the ability to walk a mechanic through difficult routes to customer locations using accurate drive directions and displays map routes from one customer to another. The system automatically fills in page and grid coordinates for any map used by your company. You can zoom in and zoom out and scroll the map in any direction for enhanced control dispatch control. In combination with its powerful automatic dispatching and the real-time "closest mechanics" lists, Command Post 3000 improves dispatching efficiency by 20%-30% efficiency over competitive systems.
SDS Command Post 3000 Customer Accounts Receivables
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Command Post 3000 automatically links the Time & Material book and the Flat Rate books to accounting. By adding the Flat Rate job number, Time code or Material code to a call, the system updates accounts receivable while simultaneously preparing an invoice, which all happens in less than a minute. Accounts receivable are handled for you, in the background, by Command Post 3000. This is no redundant data entry required, because it uses the information received from the mechanic as he returns to the office with his service order — or even before (by cell phone, laptop, or PDA!). Complete integration frees up time for your staff to do the necessary things that never seem to get done because of extensive and redundant manual data entry that could have been prevented.
SDS Command Post 3000 Find Customer Screen
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When you click Add Call while viewing a customer file, you reach the Service Call window, which is probably the most critical window for your service and installation departments. The five dropdown windows break out the call according to company-specific criteria — and then separately tracks the calls under each heading that you define.This provides an extensive and detailed breakdown in your accounting department, while showing management precisely how profitable each individual function of your company really is. The "nearest mechanics" listing is included, as well as a preferred mechanics listing (which the automatic dispatching system will enforce). Calls are identified by time of day, priority, complexity, existence & expiration dates of maintenance contracts, and expandable notes. Freon reporting starts here and then routes to the employee's productivity report. Created calls instantly appear on the customer windows with current status, so you don't have to drill down here to know what's going on.
SDS Command Post 3000 Install Contract Screen
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With most installation companies, getting costing and sales commissions paid on a timely basis is hampered by the lack or tardiness of material coming in from the field, coupled with poor communication between salespeople, the office, and the field staff. Tracking begins in the salesman's flat rate book, which generates the estimate and the breakdown for the system. All material is printed and relayed to the construction manager with a complete inventory and equipment breakdown. A flat rate job number is assigned to every new system, which is then pulled from existing jobs and tweaked to meet the needs of that individual customer. Using the job number permits immediate costing, which pays the salesman, pays the mechanics, pulls stock from inventory, and gives the owner an immediate breakdown of profit. You often encounter jobs you regretted taking on, but with this system that should only happen once, because it can identify and eliminate jobs that aren't costed properly, while preventing your salesmen from being either underpaid or overpaid. This only scratches the surface of how Command Post 3000 puts control back in your hands.

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