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Command Post 3000
SDS Company SDS Accounting SDS Commander SDS Dispatch SDS Employee Management SDS Flat Rate SDS Inventory SDS Lead Tracking SDS Reports SDS Drill Down

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"Coordinating each stage of construction had been a logistical nightmare without Command Post 3000. Its sequential task management system defines the critical path to completion, and alerts me to missed or upcoming milestones on each project. Inventory is where it needs to be, when it needs to be there. I can predefine floorplans and options for each builder with revisions based on subdivision, changes in the code, or shifting builder specification. My dispatching is handled using the same powerful engine that the service department used, but it's focused on my specific needs. Once I'm done with the site, it simply enters the service system with all its installed equipment data and warranty start dates intact, which prevents me from being charged for warranty parts while it allows my service counterpart to schedule promotions based on the age of the on-site equipment."
SDS Command Post 3000 Construction Stage Configuration
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The construction manager can review the hours and productivity of each pending and ongoing job at a glance. He can program each phase of any type of construction job. Example: he has the ability to take a 3-story building and break it down into single stories and give each phase of the project the hours necessary to complete it, apply complexity ratings and designate the number of mechanics required, the material that is slated for that phase, and through the time cards that are turned in daily, maintain a running labor tally breakdown of each phase's progress. He also has his own dispatching window to keep track of all of his installations, all of his mechanics, and can even configure it so that they're automatically dispatched daily. This allows him to track the time for each individual mechanic. He knows the cost breakdown of each individual phase of the project as it's completed, such as rough-in of ductwork as one phase, setting equipment as another phase, piping of refrigerant or gas lines as yet another phase, etc., allowing him to completely control and manage each individual project. The internally generated work orders provide fool-proof inventory control for each phase, and permit the tracking of all liens, permits, and inspections. It also permits him to control his labor force with powerful, detailed reporting that lets you know if you're runnning your technician staff too lean or too fat. It allows each construction manager to work with the estimating department to control manpower.
SDS Coomand Post Customer Screen
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SDS Command Post 3000: Customer Screen
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Command Post 3000 provides the dispatcher with the ability to walk a mechanic through difficult routes to customer locations using accurate drive directions and displays map routes from one customer to another. The system automatically fills in page and grid coordinates for any map used by your company. You can zoom in and zoom out and scroll the map in any direction for enhanced control dispatch control. In combination with its powerful automatic dispatching and the real-time "closest mechanics" lists, Command Post 3000 improves dispatching efficiency by 20%-30% efficiency over competitive systems.
SDS Command Post 3000 Customer Equipment
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Getting a handle on warranty status and equipment aging is the key to tracking future leads and potential service calls during slow seasons.You have a complete listing on your customers' installed equipment, which is critical during ordering of material or parts for your them. You can save them money and increase your sales. The system allows you to insert pictures of the installed equipment as a historic record of its condition, which defuses heated fingerpointing as to the original state of the equipment.
SDS Command Post 3000 Install Contract Screen
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With most installation companies, getting costing and sales commissions paid on a timely basis is hampered by the lack or tardiness of material coming in from the field, coupled with poor communication between salespeople, the office, and the field staff. Tracking begins in the salesman's flat rate book, which generates the estimate and the breakdown for the system. All material is printed and relayed to the construction manager with a complete inventory and equipment breakdown. A flat rate job number is assigned to every new system, which is then pulled from existing jobs and tweaked to meet the needs of that individual customer. Using the job number permits immediate costing, which pays the salesman, pays the mechanics, pulls stock from inventory, and gives the owner an immediate breakdown of profit. You often encounter jobs you regretted taking on, but with this system that should only happen once, because it can identify and eliminate jobs that aren't costed properly, while preventing your salesmen from being either underpaid or overpaid. This only scratches the surface of how Command Post 3000 puts control back in your hands.
SDS Command Post 3000 Inventory Organization
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This isn't a "flat" inventory system, but a "hierarchical" system (one broken down into categories, subcategories, and so forth). Each level of the inventory has its own color code, so you ALWAYS know immediately which level you're working on. When you delete a level, you get instant feedback concerning how many items under that level will also be deleted (not to mention all affected levels turning a bright warning red). This is the core of the inventory system: an organizational structure that meets the demands of inventories containing a hundred parts, or a million parts. Navigation, and selecting inventory, is simplified ten times over with this approach. Is the picture of the inventory in the window too small to see the details? Double-click it to make it fill the screen with a high-resolution image of the item!
SDS Command Post 3000 Inventory: Purchase Order Parts Inventory Control
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All inventory items enter the system via a purchase order. (The only exception to this rule is during the initial installation and set-up of Command Post 3000, when the status quo inventory is prepared.) The purchase order even looks like a purchase order. Clicking on a line item reveals its full hierarchical breakdown. Adding line items is as easy as tabbing through the levels to the desired part in seconds. Taxation can be global (for the all line items) or line-item specific (when taxable and non-taxable items are mixed on the same purchase order).
SDS Command Post 3000 Inventory: Purchase Order Receiving Control
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This purchase order (notice the red letter "E" behind the P.O. number to show its revision level) is being used in Receiving Mode to track what has arrived on the warehouse dock and specify (1) how many of each ordered item arrived, (2) how many didn't, (3) record serial numbers if relevant, (4) specify which location they are to be routed to if not the main receiving floor. All irregularities are recorded and reported, and missed deadlines and no-ships flagged as they arise. Receiving is as simple as scrolling down all the line items and keying either (A) for all received, (N) for none received, or (S) for some received followed by the quantity actually received. The red tracking "cursor" scrolls instantly up and down the purchase order line items, giving a magnified "window view" of the ordered items line by line.
SDS Command Post 3000 Inventory: Purchase Order Locations Control
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Select a part and get the full story on it: how many of it are on hand and in which locations, how many are on order, on back-order, which service orders the items are to be applied to, plus a fully-detailed history of the part. Double-click on any item in any list to instantly pull up the relevant purchase order or service order.
SDS Command Post 3000 Inventory:  Purchase Order Locations Control
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By moving the mouse over the word "Locations" in the previous screen, you instantly bring up the Locations Control Module which permits you to create and delete locations (as general as "Warehouse 1" or as specific as "Glove Compartment of Truck No. 4") and transfer inventory (in whole or in part) from one location to another in one easy step. When you enable Serial Number tracking, you can specify which serialized items are being moved from location to location (e.g., from warehouse to, say, the left side of truck number 2). The flat rate and time & material systems automatically deduct items from the inventory, creating reports on the fly.
SDS Command Post 3000 Inventory Screen
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Part tracking is done at two levels: the basics (how many on order, how much do they cost, where is my stock located currently, what's backordered, what service orders do the parts go with) and action logging (who changed the P.O. from 7 to 9 items on the 3rd of March, and when did he do it? how many parts were transferred from receiving to truck number three on May 12, and by whom?) Every action that affects inventory is logged, and that log file for each part is, like everything else in Command Post 3000, at your fingertips. Doing inventory properly means imposing accountability, and this system delivers accountability in spades.
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